Comments on: Talk to a human being http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/ Random samplings from a universe of ideas. Tue, 24 Nov 2009 16:29:57 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: ron http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3624 ron Wed, 15 Mar 2006 01:10:12 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3624 hi' Would like list sent to me. ty ron hi’
Would like list sent to me.
ty
ron

]]> By: Al Ford http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3623 Al Ford Tue, 14 Mar 2006 20:58:26 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3623 I saw you on the TV News today, 3-14-06, and they showed a long list of companies that you had found shortcuts to get to a real person. Is there any way you could email that list to me, or perhaps add it to your site here. I sure would appreciate it. You have a great idea here. Al I saw you on the TV News today, 3-14-06, and they showed a long list of companies that you had found shortcuts to get to a real person. Is there any way you could email that list to me, or perhaps add it to your site here. I sure would appreciate it. You have a great idea here.
Al

]]> By: Ken Piletic http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3622 Ken Piletic Mon, 23 Jan 2006 00:26:11 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3622 I asked how to talk to a human and all I got was this page. Not much help. I still need to talk to a human. I asked how to talk to a human and all I got was this page.
Not much help. I still need to talk to a human.

]]> By: Sean http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3621 Sean Sun, 18 Sep 2005 16:22:01 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3621 Another good trick is simply not hitting any keys -- many systems will assume you have a rotary phone, and transfer you to a person. Another good trick is simply not hitting any keys — many systems will assume you have a rotary phone, and transfer you to a person.

]]> By: janet http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3620 janet Sun, 18 Sep 2005 15:43:06 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3620 When I get stuck in a voicemail system and really just want to talk to a human, what I usually do is hit one key about 8 or 10 times in a row. Generally this results in the system saying "What? I don't understand you" whereupon I repeat the tactic. At this point, most systems will give up and transfer me to an operator. When I get stuck in a voicemail system and really just want to talk to a human, what I usually do is hit one key about 8 or 10 times in a row. Generally this results in the system saying “What? I don’t understand you” whereupon I repeat the tactic. At this point, most systems will give up and transfer me to an operator.

]]> By: Eugene http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3619 Eugene Sun, 18 Sep 2005 07:51:43 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3619 Doh (b) should be mapped to (c), and (c) should be mapped to (d) above. Doh (b) should be mapped to (c), and (c) should be mapped to (d) above.

]]> By: Eugene http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3618 Eugene Sun, 18 Sep 2005 07:50:27 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3618 Wow. This is useful, since at the moment I am at War with Cingular. I am going to close my account, and that's 2 days after I opened it and bought a phone, since my phone couldn't work and I got the following responses from various Cingular techs : (a) Your sim card is broken, we are sending you a new one (it's in the mail). (b) Your sim card has a wrong number attached to it, let me reset the phone for you. (c) Your phone is broken, you have to pay us 59.99 + postage for a new one, and we will refund you once you send the "broken" one back to us, on your on postage. (d) I screamed at (b), so they passed me to a department which says : Your phone is broken, we will send you a new one and you will send us back your broken one. (e) There is downed communications tower in your area. Wait for a few days for it to go back up. (f) I have no idea what is wrong with your phone. Can you go to a CIngular shop and have them take a look? I think I've spoken to 6 techs, 1 person in the Sales Department ("b" above), 1 person in the Exchance Department ("c" above). Thank goodness I only bought the prepaid plan. Monday I am going to cancel my account and go to another provider. Any idea whether the Ericsson T290a dual band GSM phones work with Verizon? Wow. This is useful, since at the moment I am at War with Cingular. I am going to close my account, and that’s 2 days after I opened it and bought a phone, since my phone couldn’t work and I got the following responses from various Cingular techs :

(a) Your sim card is broken, we are sending you a new one (it’s in the mail).

(b) Your sim card has a wrong number attached to it, let me reset the phone for you.

(c) Your phone is broken, you have to pay us 59.99 + postage for a new one, and we will refund you once you send the “broken” one back to us, on your on postage.

(d) I screamed at (b), so they passed me to a department which says : Your phone is broken, we will send you a new one and you will send us back your broken one.

(e) There is downed communications tower in your area. Wait for a few days for it to go back up.

(f) I have no idea what is wrong with your phone. Can you go to a CIngular shop and have them take a look?

I think I’ve spoken to 6 techs, 1 person in the Sales Department (”b” above), 1 person in the Exchance Department (”c” above).

Thank goodness I only bought the prepaid plan. Monday I am going to cancel my account and go to another provider.

Any idea whether the Ericsson T290a dual band GSM phones work with Verizon?

]]> By: citrine http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3617 citrine Sat, 17 Sep 2005 23:14:48 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3617 Thanks for at least partially unravelling one of the mysteries of the cosmos - searching for an intelligent (I hope) life form amidst all the signals and the noise and the music. Thanks for at least partially unravelling one of the mysteries of the cosmos – searching for an intelligent (I hope) life form amidst all the signals and the noise and the music.

]]> By: e pur si muove » Blog Archive » Web roundup http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3616 e pur si muove » Blog Archive » Web roundup Sat, 17 Sep 2005 22:53:43 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3616 [...] Find-a-Human database tells customers how to navigate through automated phone systems to speak directly to a human. I knew Amazon had to have a customer service phone number! « Cosmic Variance Quoth Elia Diodati in Internet | on September 17th, 2005 | | BlogPulse | Cosmos [...] [...] Find-a-Human database tells customers how to navigate through automated phone systems to speak directly to a human. I knew Amazon had to have a customer service phone number! « Cosmic Variance Quoth Elia Diodati in Internet | on September 17th, 2005 | | BlogPulse | Cosmos [...]

]]> By: spyder http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/comment-page-1/#comment-3615 spyder Sat, 17 Sep 2005 22:09:43 +0000 http://blogs.discovermagazine.com/cosmicvariance/2005/09/17/talk-to-a-human-being/#comment-3615 Thank you Sean. This is most useful. I hope they choose to expand it as time goes on. Thank you Sean. This is most useful. I hope they choose to expand it as time goes on.

]]>