Comments on: Class-Action Lawsuit Accuses Yelp of Extortion

By: really?

really? — Mon, 23 Apr 2012 23:44:00 +0000

I had a customer falsely accuse my repair shop of bad work, weeks after we serviced her car, she went to a new car dealership when her car had problems not related to the work we did, and she threatened a yelp.angies list/google campaign if we did not pay her for these unrelated repairs. She said her and her “huge” network (of other uptight women I assume) would spend weeks defaming my hard earned quality business with negative reviews online. She said I could get off cheap if I paid her. So…I did. Evil people suck.

By: Done with Yelp

Done with Yelp — Fri, 12 Nov 2010 05:07:11 +0000

Getting “trusted” online reviews is tough. With places like Citysearch and Yelp not really proving credible feedback there aren’t many options. Try the new startup Wisper… http://www.wisper.com at least they provide a good customer – merchant collaboration.

By: Isiah Lahmann

Isiah Lahmann — Thu, 04 Nov 2010 14:42:27 +0000

The sooner you remove the complaints posted or listed about your business the easier it will be to restore your reputation, image and good name. . I used http://www.repairimagenow.com to help me restore my business’s reputation, image and good name on the internet.

By: CCHI

CCHI — Wed, 25 Aug 2010 01:47:36 +0000

Michael is right, it’s tough not to see bias in online reviews. I don’t know if I would go as far as extortion, but I have seen sabotage attempts first hand and helped the business owner’s deal with the reputation management problems.

I don’t hear much about Yelp around here yet. I think it’s off most consumer’s radar locally.

By: Peeved

Peeved — Thu, 04 Mar 2010 07:04:20 +0000

Yelp removed at least seven good reviews because I don’t advertise with them. Of course they left the bad one and under “Yelp-sort,” it’s found at the top of the list! No surprise there! I can’t prove it but I know it’s hurting my business this year. Can you say Yelp-Mafia!?!

By: Michael

Michael — Fri, 26 Feb 2010 15:00:22 +0000

Well, gang, it’s the internet for Pete’s sake! Pretty much like the wild west. I don’t give much credence to any reviews about anything on the net. ‘Angie’s List’ may have the same issues, but you have to pay a fee in order to post there, so there may be less extortion attempts.

I’d sue also if Yelp tried this dispicable crap on my business. Maybe a class action suit is in order here.

Having said that, the Italian’s court ruling on Youtube was just idiotic. Law and order is always way behind the technology curve…